Vietnamese Client Successfully Implements SHANDUAN 1500W Laser Cutter with High Praise for Installation and Training Support

    In April 2019, a client from Vietnam purchased a high-performance 1500W laser cutting machine from our company, equipped for cutting both metal sheets and tubes to meet diverse production needs. Upon receiving the order, our team swiftly organized production to ensure on-time delivery.

    By May, the equipment arrived in Vietnam. To facilitate a smooth start-up, we promptly sent a senior technical engineer to the client’s site, providing more than a week of in-depth training on installation, machine operation, and maintenance. The training covered essential aspects such as operation techniques, cutting expertise, daily maintenance, and troubleshooting to empower the client’s team to operate efficiently and safely.

    The client expressed high satisfaction with our prompt support and comprehensive training, noting that our guidance not only enhanced their team’s efficiency but also accelerated their production schedule, adding significant value. SHANDUAN Machinery remains dedicated to meeting client needs by delivering high-quality laser cutting solutions and exceptional after-sales service, helping clients worldwide achieve their business goals.