English
Views: 103 Author: Site Editor Publish Time: 2025-05-30 Origin: Site
Date: May 13, 2025
A Qatari customer, accompanied by engineers and the boss, visited our company. During this visit, they not only gained in - depth understanding of our products but also placed an order for the fully - automatic HVAC duct product line, which is a significant event in our business cooperation.
Greeting Customers at the Factory
Since it was the first time for these customers to visit China, we arranged a warm welcome. We picked them up from the hotel and brought them to our factory. The journey was filled with friendly conversations, where we shared some basic information about our company and the local culture. This initial interaction set a positive tone for the subsequent visit.
Testing the Fully - Automatic HVAC Duct Product Line
We demonstrated the operation of the fully - automatic HVAC duct product line for the customers. This line is designed to efficiently produce high - quality ducts with high precision and speed. During the test, the customers were extremely interested. They used professional recording equipment to capture every detail of the production process, from the feeding of raw materials to the final output of the finished ducts. They carefully checked each component and operation step, asking in - depth questions to fully understand the working principle and operation method. The purpose was to take these detailed records back to their country, enabling their operators to conduct comprehensive training based on these materials.
Requirements for Large - scale Use
When it comes to large - scale use, the Qatari customers put forward some important requirements based on the local environment. They informed us that the local temperature can reach as high as 40 - 50 degrees Celsius. In such a high - temperature environment, the normal operation of the equipment may be affected. Therefore, they required us to install an air conditioner and a cooling system in the control cabinet. This would ensure the stability and reliability of the equipment in high - temperature conditions.
In addition, considering the potential issues of timely part replacement in the local area, they required us to provide sufficient spare parts. This would guarantee that in case of any part failure, the equipment can be quickly repaired and put back into operation, minimizing production downtime. Moreover, the Programmable Logic Controller (PLC) in their local market may not be readily available for proper matching. So, we were asked to supply a spare PLC to avoid any potential production disruptions.
Details of Folding Machine Purchase
The customers also had specific requirements for the folding machine. Folding machines play a crucial role in the production of ducts, and different customers may have different needs. They shared details about the size, thickness, and material of the ducts they usually produce. Based on these requirements, our technical team provided professional advice on the specifications and functions of the folding machine. We also showed them the relevant product samples and test reports, ensuring that the folding machine we recommended could meet their production needs.
Communication about Rotary Machine Details
The rotary machine is another important part of the production line. The Qatari customers had some specific ideas about its functions and performance. We had an in - depth discussion with them about the rotation speed, precision, and automation level of the rotary machine. Our team explained the technical parameters and advantages of our rotary machine in detail, and answered their questions one by one. Through this communication, we were able to better understand their needs and adjust our product recommendations accordingly.
High - level Satisfaction and Photo - taking
After a comprehensive understanding of our products and services, the Qatari customers were extremely satisfied. They took a group photo with our business manager, Helen Zhou, and Andy Yang. They highly praised our machines for their high - quality workmanship, advanced technology, and stable performance. They also commended our attentive and professional services, which made the entire purchasing process smooth and pleasant.
Sending Customers Back to the Hotel
To ensure the customers' safety and comfort, we sent them back to the hotel. Before parting, we had a friendly chat, expressing our gratitude for their visit and looking forward to future cooperation. This visit not only strengthened our business relationship with the Qatari customers but also provided valuable feedback for our product development and improvement. We are confident that this cooperation will bring mutual benefits and long - term success to both parties.
